COURT DE PADEL
INCLUSION & DIVERSITY POLICY
Everyone welcome. Everyone included.

Court De Padel
2 single Super Panoramic Courts • 6 double Super Panoramic Courts
Toilets & changing facilities

Version 1.0 • Effective: 7 September 2026 • Review: 7 September 2027


1. Purpose

Court De Padel is committed to creating a welcoming, respectful and inclusive environment where everyone can enjoy padel, regardless of their background, identity, age, ability or circumstances. We want our club to be a place where people feel comfortable, valued and able to participate.


2. Our Commitment

Court De Padel will:

• Treat all members, guests, staff, coaches and visitors with dignity and respect.
• Promote equal opportunities to participate in padel and club activities.
• Not tolerate discrimination, bullying, harassment, victimisation or hate-based behaviour.
• Encourage a culture where differences are respected and people feel safe to be themselves.
• Consider reasonable adjustments to help disabled people and those with additional needs participate.
• Ensure our facilities, activities and communications are as accessible and inclusive as reasonably possible.
• Listen to feedback and continually look for ways to improve inclusion across the club.


3. Equality and Diversity

Court De Padel welcomes people regardless of protected characteristics under the Equality Act 2010, including age, disability, race, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, and pregnancy or maternity.

We also recognise that people may face barriers for other reasons, including financial circumstances, caring responsibilities, confidence, previous sporting experience or language. We will seek to remove unnecessary barriers wherever reasonably possible.


4. Accessibility

Court De Padel will aim to make its courts, toilets, changing facilities, customer service and club activities accessible and welcoming. Where a participant identifies an accessibility requirement, we will consider reasonable adjustments and communicate with them about what support may be appropriate.


5. Behaviour and Respect

Everyone using Court De Padel is expected to behave respectfully. Discriminatory language, offensive jokes, unwanted conduct, intimidation, exclusion or harassment will not be accepted on the courts, in the clubhouse or changing facilities, online, or at club events.

Where inappropriate behaviour occurs, Court De Padel may take proportionate action under its club rules and other relevant policies.


6. Reporting a Concern

Anyone who experiences or witnesses discrimination, harassment, bullying or exclusion is encouraged to report it to a member of Court De Padel management. Concerns will be listened to seriously, handled as confidentially as possible and investigated appropriately.

If the behaviour presents an immediate risk of harm or involves a safeguarding concern, the club’s Safeguarding Policy and emergency procedures will also apply.


7. Responsibility

Inclusion is everyone’s responsibility. Club management will promote this policy, while staff, coaches, members and visitors are expected to contribute to a positive and respectful environment.


8. Review

This policy will be reviewed at least annually, or sooner where there are significant changes to the club, relevant legislation, guidance or identified areas for improvement.


Court De Padel • Inclusion & Diversity Policy • Version 1.0

Inclusion & Diversity Policy

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What Players Say

What The Padel Community Is Saying

Hear from the players who make Court De Padel what it is. A welcoming club where all levels can play, improve, and connect over a love of padel.

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Vince Coombs profile picture
Vince Coombs
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Love this place… thank you so much for investing in this great sport…
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Patrón profile picture
Patrón
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Incredible facilities. Very friendly and professional staff. Court de Padel is always a winner plan. Highly recommend!
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Bridie Hipperson profile picture
Bridie Hipperson
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Amazing place to play padel with a brilliant atmosphere. It’s a real asset for the city of Norwich. The staff are lovely, and the app makes booking courts quick and easy.
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Annika Webb profile picture
Annika Webb
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Really great place. Friendly staff. Would recommend coming here
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Liezl Husselmann profile picture
Liezl Husselmann
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Love this place!! Really friendly and helpful staff
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Megan Neale profile picture
Megan Neale
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I highly recommend this venue. The staff are consistently friendly and approachable, creating a welcoming atmosphere. The food and drinks are outstanding, and Kale’s (the chefs) baked cookies and brownies are exceptional. For anyone considering playing, booking a court is a must!!!!
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Keane Knapp profile picture
Keane Knapp
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Incredible facilities, friendly staff. Big fan of archie!!
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Herman van den Berg profile picture
Herman van den Berg
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Fantastic Padel club ! Extremely good courts and perfect indoor temperature to play padel, even on the coldest winter days. Staff are always friendly and a superb coaching programme if you are interested to level up your game.
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Stuart Applegate profile picture
Stuart Applegate
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Great location. Really good vibe. Used for a business meeting in the cafeteria area which was ideal